Bombay HC: WhatsApp Must Proactively Remove Scam Groups
Why it matters: This ruling mandates proactive action from online platforms against scams, influencing how Indian organisations manage digital communication risks and report malicious activities targeting their personnel.
The Bombay High Court ruled that WhatsApp cannot delay removing scam groups, rejecting its argument to await court orders under Section 79 of the IT Act. The court emphasized that intermediaries must act on complaints received via their grievance systems, as mandated by the IT Rules 2021. This decision underscores the proactive responsibility of online platforms in India to combat malicious content and protect users from scams.
Source: MediaNama